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Time and Attendance SOP Training June 2025

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This comprehensive training presentation covers Telecontract's new Time & Attendance SOP, emphasizing strict accountability and zero-tolerance enforcement. Key highlights include critical daily deadlines (8:00 AM employee notifications, 8:30 AM manager reports, 9:30 AM HR reports to ManCo/Exco), a structured occurrence tracking system using Odoo 18 badges (0.5-1.0 values), and comprehensive leave management processes. The presentation stresses that managers and HR have NO discretionary power—only EXCO can approve exceptions. It covers daily procedures, escalation matrices, KPI targets, and practical scenarios. The training aims to ensure consistent policy application, accurate attendance monitoring, enhanced productivity, and full compliance with company policies and labor law requirements.

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1. 1. What is the deadline for employees to notify their supervisor of absence?
a) Before 7:30 AM b) Before 8:00 AM c) Before 8:30 AM d) Before 9:00 AM
2. 2. How many occurrences does an unauthorized absence generate?
a) 0.5 occurrences b) 1.0 occurrence c) 1.5 occurrences d) 2.0 occurrences
3. By what time must HR deliver daily reports to ManCo and Exco in relation to Time Sheets and Attendance?
a) 9:00 AM b) 9:30 AM c) 10:00 AM d) 10:30 AM
4. Who has discretionary power to approve policy exceptions?
a) HR Manager b) Department Heads c) Senior Managers d) EXCO only
5. What is the deadline for managers to validate team timesheets daily?
a) 5:00 PM b) 6:00 PM c) 7:00 PM d) 8:00 PM
6. How many occurrences in 30 days triggers disciplinary action?
a) 1+ occurrences b) 2+ occurrences c) 3+ occurrences d) 4+ occurrences
7. When must a medical certificate be provided for sick leave?
a) Within 3 days b) Within 1 week c) On the first day of absence d) When returning to work
8. What happens if an employee fails to clock out?
a) 1.0 occurrence b) 0.5 occurrence c) Warning only d) No consequence
9. How many days of annual leave entitlement does an employee have per year?
a) 25 days b) 30 days c) 35 days d) 40 days
10. What is the escalation timeline for job abandonment (5+ days absence)?
a) Same day b) 24 hours c) 48 hours d) 1 week