1St Line Agent Training - Day 1

- DAY 1 - 1st Line CSC Ticket Triage
- DAY 2 - Billing & Sales Ticket Triage
- DAY 3 - Password Changes - SSID & TPLink Changes
- DAY 4 - Availability Graphs and Usage Graphs Training
- DAY 5 - Connected Devices - Whitelisting & Blacklisting